HoT - All You Need to Know
Where to buy
Purchase a HoT SIM card for only € 1,99 at any HOFER store nationwide.Find one near you today! Visit your local HOFER store.
It's so simple
To activate your new HoT Sim card you have to register by identifying yourself online or in your local HOFER store.You should then receive a short text message from 6700 saying “Welcome! Your HoT Sim Card is now activated”.
Some phones will receive another text message from an unknown sender. This needs to be installed on your device in order to use the internet and MMS services.
Top Up your HoT SIM card
You can instantly top up your HoT SIM card online through HoT.at or by purchasing a voucher card at any HOFER store nationwide.Using your Phone
Just send a text message to 6700 from your HoT Phone containing the 16 digit voucher code.
Get the "Mein HoT" App
Search for „Mein HoT“ in the app store and download the app. Login with your phone number. You will see your current usage, your tariff package and your settings.
How to redeem a voucher online
- Go to www.hot.at
- Navigate to “Guthaben aufladen”
- Choose the “mit Ladebon” tab
- Enter your phone number in the first two input fields
- Enter your 16 digit voucher code in the 4 fields below
- Click on the orange button “Aufladen”. You will then receive a text message confirming your top up
- ! Register your SIM card and have access to all HoT mobile features*
*Beginning of January 2019 for all new SIM cards, registration is mandatory by law in Austria
Top Up using Paypal, Online Banking or Credit Card
- Go to www.hot.at/banking
- Enter your phone number in the first two input fields
- Choose your top-up amount
- Choose your payment method (PayPal, EPS online banking or Credit Card)
- Type in your account or credit card information
- Click on the orange button “Bezahlen“. You will then receive a text message confirming your top up
- ! Register your SIM card and have access to all HoT mobile features*
*Beginning of January 2019 for all new SIM cards, registration is mandatory by law in Austria
Log in to your HoT account
- Go to www.hot.at/login
- Enter your phone number
- Click on the “Login” button and you will receive a text message with a one-time code
- Enter the one-time code in the “Einmal Code” field
- Click on “Bestätigen” to enter your account page
How to choose your tariff
- Navigate to “Tarif & Pakete”
- Select your preferred tariff package by clicking on it
- An alert box will appear, click on the orange button to activate your tariff package. You will receive a text message confirming the activation and your activated package will be set to "aktiv".
- ! Register your SIM card and have access to all HoT mobile features*
*Beginning of January 2019 for all new SIM cards, registration is mandatory by law in Austria
As long as you have enough balance, your tariff package will be automatically prolonged every 30 days. In case you do not have enough balance, the package will be closed and you fall back to the HoT flex tariff where you pay as you go. You will get an SMS if your package cannot be prolonged. In this case Top UP your number first and then activate your tariff package again.
You can download all the above as a pdf here.